Privacy Policy

1. Who we are

StayReady ("we," "our," or "us") provides an operations platform for independent short-term rental hosts. Our website is www.stayready.company. Questions about this policy can be sent to hello@stayready.company.

2. Information we collect

Information you give us

• Account information — email address, name, and password when you create an account or start a free trial.
• Property and operational data — property addresses, cleaner contacts, turnover schedules, supply levels, and other information you enter while using the platform.
• Communications — messages you send us via the contact form or email.
• Payment information — billing details processed securely by Stripe. We do not store your card number.

Information collected automatically

• Usage data — pages visited, features used, session duration, and click patterns to improve the product.
• Device and browser data — browser type, operating system, IP address, and referring URL.
• Cookies — small files that keep you logged in and remember your preferences. You can disable cookies in your browser settings, but some features may not work.

3. How we use your information

• To provide, operate, and improve StayReady.
• To send you account-related emails (welcome, password reset, trial reminders).
• To respond to support requests.
• To send product updates and tips you can unsubscribe from at any time.
• To detect and prevent fraud or abuse.
• To comply with legal obligations.

4. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers — companies that help us operate (hosting, email delivery, payment processing, analytics). They are bound by confidentiality obligations.
• Legal requirements — if required by law, court order, or to protect the safety of users.
• Business transfers — if StayReady is acquired or merges with another company, your data may transfer as part of that transaction.

5. Data retention

We keep your data for as long as your account is active. If you close your account, we delete or anonymize your personal data within 90 days, unless we are required to retain it longer by law.

6. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email hello@stayready.company. We will respond within 30 days.

7. Security

We use industry-standard security measures including encryption in transit (HTTPS) and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

StayReady is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. We will notify you by email or by posting a notice on the site at least 14 days before material changes take effect.

10. Contact

Questions or concerns? Email us at hello@stayready.company or use the contact form.